Pharmacy Technician Interview Questions and Answers PDF available here. While they are not allowed to prescribe medication, pharmacy technicians play an important role in the safe and legal operation of pharmacies by assisting licensed pharmacists with daily tasks. An employer may get in touch with you to set up an interview while you’re first starting out as a pharmacy technician. Reviewing examples of general, situational, and behavioral questions is a great way to get ready for a pharmacy technician interview. To help you prepare for your own pharmacy technician interview, we’ve provided a list of 41 questions you may expect to be asked and five sample replies.
pharmacy technician interview questions and answers pdf
Teamwork, precision, and policy compliance make a pharmacy run well. Pharmacy technicians issue prescriptions, manage drug stocks, and record patient data, whereas pharmacists know about drugs. However, you must pass a pharmacy technician interview before being recruited.
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Is your resume polished? You can then apply for pharmacy technician jobs. Prepare to answer interview questions about working under licensed pharmacists, reading prescriptions, communicating clearly, and handling difficult customers. Review our pharmacy technician interview questions and answers to prepare.
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Technicians in hospitals and pharmacies play a crucial role in making sure patients get the right doses of their prescribed medications. They help patients get the medication they need and help manage and prepare medication for patients under the supervision of a pharmacist.
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Hospital pharmacy professionals ensure patients receive the right medication and amount. They prepare and administer medication under a pharmacist’s supervision. Pharmacy technician jobs usually require interviews. Before the interview, practice answering pharmacy technician interview questions.
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Pharmacy technicians must be trustworthy, reliable, organized, and problem-solvers. You’ll require physical strength, stamina, and an understanding on how to clean diverse facilities and equipment. Show off your skills in a pharmacy technician interview. Pharmacy technician interview questions and answers might help you prepare. prescriptions.
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Preparation is key for pharmacy technician interviews. Some of these are generic, but others are specific to the pharmaceutical sector and your work role. Prep with these typical questions.UEI offers a pharmacy technician training program. The Pharmacy Technician Program can be completed in 10 months, putting you on the fast road to pharmacy technician certification.
12 General pharmacy technician interview questions
Pharmacy technician interview questions let the interviewer understand you and your enthusiasm in the job. This can show them how you might fit into the corporate culture and contribute to the pharmaceutical team. 12 general interview questions:
- How would you explain who you are?
- Do you know anything about this store?
- Why did you decide to become a pharmacy technician?
- What makes you a good candidate for this job?
- What is one of your weaknesses, and how are you working to get better at it?
- What’s a goal you’re working toward in your career?
- Can you describe the ideal place for you to work?
- What would your past bosses say about you?
- What do you like to do when you’re not at work?
- Can you tell me about one of the things you’ve done recently that you’re proud of?
- In five years, where do you see yourself?
- Have you got any questions about the company or the job?
12 In-depth questions for a pharmacy technician
In-depth questions focus on how you solve problems in your role and how you do your job in different situations. Most of the time, these are behavior- and situation-based questions that help the interviewer figure out how well you know what a pharmacy technician does. Here are 12 detailed interview questions the hiring manager might ask you:
- What does it mean for a pharmacy technician to have good customer service skills?
- Have you ever fixed a problem for a customer who was upset? What did you do?
- How would you tell a customer that their prescription may take longer than expected?
- What would you do if you thought a customer was taking a drug the wrong way?
- How do you find out about new medicines and changes in the way pharmacies work?
- What steps do you take to make sure that a customer’s prescriptions don’t mess up with other drugs they may be taking?
- How do you manage your time to make sure you meet the needs of each customer during busy times?
- How do you think the drug business will change in the next five years?
- When storing medicines, what do you need to think about?
- How do you make sure that prescriptions are filled correctly?
- Have you ever thought of something to tell the pharmacist? What was it and how did you help with it with your skills?
- Have you ever had a disagreement with a coworker or the pharmacist who is in charge of you? How did you respond?
5 Pharmacy technician interview questions and sample answers
Pharmacy technician interview questions and sample answers:
How would you handle a suspicious coworker?
This question tests your work ethic and protocol. Even if you’ve never dealt with this, describe how you would as a pharmacy tech. Example:
Example: “If I noticed strange or unethical behaviour from a coworker, without proof of wrongdoing, I would first
approach them out of concern for their wellbeing. If they confirmed my suspicions, I would encourage my coworker to manage the concern appropriately, even if protocol calls for legal action or termination. If they didn’t resolve the issue or denied wrongdoing, I’d address it with a manager so they could investigate.”
Coworker Conflict Resolution
Insurance claims experience?
The interviewer may want to make sure you understand how to handle insurance payments since many pharmacies do. Use examples from your experience to demonstrate your organisation, detail, and communication skills.
Example: “In my last job, billing insurance companies was a regular part of my day. Many of our pharmacy customers were Medicare recipients, so I have extensive experience with the different Medicare coverage plans, covered medications, and total prescription costs.”
Related: Detailing: Definition and Examples
Can you recall a prescription error? You did what?
The interviewer may ask this to see how you take responsibility and help your team when they make mistakes. Give an example from your last job or how you would remedy the error if you haven’t.
Example: “In my last job, a coworker who frequently filled and organised customer prescriptions quickly made the mistake of mixing up two customers’ prescriptions. I caught the mistake as I was retrieving one customer’s medications for pickup, and I immediately searched the records to find the other customer who had their medication. I remedied the situation before the tech could send out any medications.”
Related: STAR Interview Response Method
How can you ensure priority drug refills?
This question shows the interviewer your time management and prioritisation skills, especially during busy times. Explain an effective way to handle these duties to demonstrate your organisational and time management skills.
Example: “My first step is to organise all the priority medications by their pickup times. I then fill each one in the order in which I received it and ask the supervising pharmacist to sign off on them. Once I’ve filled each priority medication, I make sure I didn’t miss any before filling the remaining orders.”
Pharmacy Technician II vs. III: Differences
Do you use pharmacy software?
Pharmacists manage prescription and drug data with software. Show the employer how you’ve used these systems in your answer.
Example: “In my most recent role, I used our online prescription filling system to receive orders from patients online and receive prescribing information and dosage, which I used to fill the medications accurately. I also have several years of experience working with pharmacy databases that store and organize patient and medication information.”